2019 Sustainability Report

arrow blueCommitted to using financial, natural and human resources wisely without compromising the ability of future generations to meet their needs

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CEO Message

Committed to using financial, natural and human resources wisely without compromising the ability of future generations to meet their needs.

Peter G. Watson, President and Chief Executive Officer,
and Ole G. Rosgaard, Senior Vice President and
Group President, Rigid Industrial Packaging & Services,
Americas and Global Sustainability
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Delivering Superior Customer Service

Our vision of, in industrial packaging, be the best performing customer service company in the world, depends on our ability to supply quality products and continually find ways to better serve our customers.

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Reducing Our Footprint

As a global manufacturer, it is our obligation to understand, and work to minimize our environmental impact. Whether in our operations or along our supply chain, our sustainability agenda works to create sustainable value for our customers, the environment and Greif stakeholders.

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Addressing Risk

Protecting our business, colleagues and stakeholders from risk is paramount to our sustained success. The principles that guide our business ensure we’re engaging in ethical behaviors and partnering with organizations that share our values, contributing to how we mitigate risk.

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Valuing Our People

With more than 17,000 colleagues and operations around the globe, our success is dependent on our ability to protect, engage and develop talent in our organization and uphold human rights along our supply chain.

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Advancing Circular Economy

Through process, materials and manufacturing innovations, we work in collaboration with our stakeholders to reduce the environmental impact of our products and work towards a more circular economy.

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Financial Performance & Profitable Growth

Focusing on the future while creating value today.

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Sustainability Timeline
2020
Sustainability Timeline
2020
2019
2018
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2006
1999

61

Net Promoter Score

We realized continued improvement in our NPS score, achieving our highest score ever in 2019.

99.8%

Order Reliability Rate

More than ever before, our customers can count on our products to arrive on-time and free of defects.

294

LEAP Participants

Since 2014, 294 colleagues have participated in LEAP, our three-week leadership development program.

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