2018 Sustainability Report

arrow blueCommitted to using financial, natural and human resources wisely without compromising the ability of future generations to meet their needs

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Committed to using financial, natural and human resources wisely without compromising the ability of future generations to meet their needs.

Peter G. Watson, President and Chief Executive Officer,
and Ole G. Rosgaard, Senior Vice President and
Group President, Rigid Industrial Packaging & Services,
Americas and Global Sustainability
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Delivering Superior Customer Service

Our vision of, in industrial packaging, be the best performing customer service company in the world, depends on our ability to supply quality products and continually find ways to better serve our customers.

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Reducing Our Footprint

As a global manufacturer, it is our obligation to understand, and work to minimize our environmental impact. Whether in our operations or along our supply chain, our sustainability agenda works to create sustainable value for our customers, the environment and Greif stakeholders.

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Addressing Risk

Protecting our business, employees and stakeholders from risk is paramount to our sustained success. The principles that guide our business ensure we’re engaging in ethical behaviors and partnering with organizations that share our values, contributing to how we mitigate risk.

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Valuing Our People

With more than 13,000 employees and operations around the globe in FY 2018, our success is dependent on our ability to protect, engage and develop talent in our organization and uphold human rights along our supply chain.

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Advancing Circular Economy

Through process, materials and manufacturing innovations, we work in collaboration with our stakeholders to reduce the environmental impact of our products and work towards a more circular economy.

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Financial Performance & Profitable Growth

Focusing on the future while creating value today.

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Sustainability Timeline
2019
Sustainability Timeline
2019
2018
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1999

31

Customer Service Excellence Award Winners

Honoring our facilities that demonstrated best-in-class customer service performance throughout 2018.

91%

Average Together for Sustainability Score

Our audited facilities are contributing to developing industry-wide sustainability standards for suppliers to chemical manufacturers.

48%

Reduction in Customer Complaints

Since 2014 in our RIPS North America business - a signal of our commitment to quality and customer service.

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