2020 Sustainability Report
Committed to using financial, natural and human resources wisely without compromising the ability of future generations to meet their needs
Delivering Superior Customer Service
Our vision of, in industrial packaging, be the best performing customer service company in the world, depends on our ability to supply quality products and continually find ways to better serve our customers.
Reducing Our Footprint
As a global manufacturer, it is our obligation to understand, and work to minimize our environmental impact. Whether in our operations or along our supply chain, our sustainability agenda works to create sustainable value for our customers, the environment and Greif stakeholders.
Protecting our business, colleagues and stakeholders from risk is paramount to our sustained success. The principles that guide our business ensure we’re engaging in ethical behaviors and partnering with organizations that share our values, contributing to how we mitigate risk.
Valuing Our People
With more than 16,000 colleagues and operations around the globe, our success is dependent on our ability to protect, engage and develop talent in our organization and uphold human rights along our supply chain.
Advancing Circular Economy
Through process, materials and manufacturing innovations, we work in collaboration with our stakeholders to reduce the environmental impact of our products and work towards a more circular economy.
Since 2014 in our RIPS North America business - a signal of our commitment to quality and customer service.
We realized continued improvement in our NPS score, achieving our highest score ever in 2020.
Honoring our facilities that demonstrated best-in-class customer service performance throughout 2020.