2019 Sustainability Report
Committed to using financial, natural and human resources wisely without compromising the ability of future generations to meet their needs
GRI Content Index
General Standard Disclosures
| GRI Indicator | Description | Location |
|---|
Organizational Profile
| GRI 102: General Disclosures 2016 | 102-1 Name of the organization | Greif Inc. |
| GRI 102: General Disclosures 2016 | 102-2 Activities, brands, products, and services | Products, Services, and Markets 2019 Annual Report, Item 1, pp. 8-11 |
| GRI 102: General Disclosures 2016 | 102-3 Location of headquarters | Delaware, OH |
| GRI 102: General Disclosures 2016 | 102-4 Location of operations | Countries of Operation Global Footprint |
| GRI 102: General Disclosures 2016 | 102-5 Ownership and legal form | 2019 Annual Report, p. 4 |
| GRI 102: General Disclosures 2016 | 102-6 Markets served | Countries of Operation Global Footprint Products, Services, and Markets |
| GRI 102: General Disclosures 2016 | 102-7 Scale of the organization | Organizational Overview 2019 Annual Report, p. 4, Item 8, p. 58 |
| GRI 102: General Disclosures 2016 | 102-8 Information on employees and other workers | Our Workforce |
| GRI 102: General Disclosures 2016 | 102-9 Supply chain | Stakeholder Engagement & Materiality |
| GRI 102: General Disclosures 2016 | 102-10 Significant changes to the organization and its supply chain | 2019 Annual Report, pp. 46-48, Note 6, p. 80 |
| GRI 102: General Disclosures 2016 | 102-11 Precautionary Principle or approach | Addressing Risk 2019 Proxy Statement, pp. 24-25 |
| GRI 102: General Disclosures 2016 | 102-12 External initiatives | About Our Report; Governance, Policies & Partnerships |
| GRI 102: General Disclosures 2016 | 102-13 Memberships of associations | Trade Associations |
Strategy
| GRI 102: General Disclosures 2016 | 102-14 Statement from senior decision-maker | Executive Letter |
Ethics and Integrity
| GRI 102: General Disclosures 2016 | 102-16 Values, principles, standards, and norms of behavior | Governance, Policies & Partnerships; Ethics & Compliance The Greif Way |
Governance
| GRI 102: General Disclosures 2016 | 102-18 Governance structure | Governance, Policies & Partnerships 2019 Proxy Statement, pp. 23-24 |
| GRI 102: General Disclosures 2016 | 102-20 Executive-level responsibility for economic, environmental, and social topics | Governance, Policies & Partnerships |
| GRI 102: General Disclosures 2016 | 102-23 Chair of the highest governance body | Michael Gasser serves as Chairman of the Board of Directors; Peter Watson serves as President and Chief Executive Officer |
Stakeholder Engagement
| GRI 102: General Disclosures 2016 | 102-40 List of stakeholder groups | Stakeholder Engagement & Materiality |
| GRI 102: General Disclosures 2016 | 102-41 Collective bargaining agreements | Human Rights & Fair Labor Practices; Performance Dashboard Our Workforce |
| GRI 102: General Disclosures 2016 | 102-42 Identifying and selecting stakeholders | Stakeholder Engagement & Materiality |
| GRI 102: General Disclosures 2016 | 102-43 Approach to stakeholder engagement | Stakeholder Engagement & Materiality |
| GRI 102: General Disclosures 2016 | 102-44 Key topics and concerns raised | Stakeholder Engagement & Materiality |
Reporting Practices
| GRI 102: General Disclosures 2016 | 102-45 Entities included in the consolidated financial statements | Greif's Significant Subsidiaries 2019 Annual Report, Exhibit 21, pp. 123-124 |
| GRI 102: General Disclosures 2016 | 102-46 Defining report content and topic Boundaries | Stakeholder Engagement & Materiality |
| GRI 102: General Disclosures 2016 | 102-47 List of material topics | Stakeholder Engagement & Materiality |
| GRI 102: General Disclosures 2016 | 102-48 Restatements of information | Performance Dashboard |
| GRI 102: General Disclosures 2016 | 102-49 Changes in reporting | Report topics based on 2017 Stakeholder Engagement & Materiality |
| GRI 102: General Disclosures 2016 | 102-50 Reporting period | About Our Report |
| GRI 102: General Disclosures 2016 | 102-51 Date of most recent report | 2019 Sustainability Report |
| GRI 102: General Disclosures 2016 | 102-52 Reporting cycle | Annual |
| GRI 102: General Disclosures 2016 | 102-53 Contact point for questions regarding the report | About Our Report |
| GRI 102: General Disclosures 2016 | 102-54 Claims of reporting in accordance with the GRI Standards | This report has been prepared in accordance with the GRI Standards: Core option |
| GRI 102: General Disclosures 2016 | 102-55 GRI content index | GRI Content Index |
| GRI 102: General Disclosures 2016 | 102-56 External assurance | Emission data assured through Bureau Veritas |
Specific Standard Disclosures
| GRI Indicator | Description | Location | Omissions |
|---|
Economic Topics
| Economic Performance | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | 2019 Annual Report | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | 2019 Annual Report | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Financial Performance & Profitable Growth 2019 Annual Report | |
| GRI 201: Economic Performance 2016 | 201-1 Direct economic value generated and distributed | 2019 Annual Report | |
| GRI 201: Economic Performance 2016 | 201-2 Financial implications and other risks and opportunities due to climate change | 2019 Annual Report, Item 1A, pp. 20, 22 | |
| GRI 201: Economic Performance 2016 | 201-3 Defined benefit plan obligations and other retirement plans | 2019 Annual Report, Note 12, pp. 93-100 | |
| Anti-corruption | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Ethics & Compliance Anti-Bribery Compliance Policy Code of Business Conduct and Ethics Corporate Governance Guidelines Insider Trading Policy | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Ethics & Compliance Anti-Bribery Compliance Policy Code of Business Conduct and Ethics Corporate Governance Guidelines Insider Trading Policy | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Ethics & Compliance Anti-Bribery Compliance Policy Code of Business Conduct and Ethics Corporate Governance Guidelines Insider Trading Policy | |
| GRI 205: Anti-corruption 2016 | 205-1 Operations assessed for risks related to corruption | Ethics & Compliance Anti-Bribery Compliance Policy | |
| GRI 205: Anti-corruption 2016 | 205-2 Communication and training about anti-corruption policies and procedures | Ethics & Compliance Anti-Bribery Compliance Policy | |
| GRI 205: Anti-corruption 2016 | 205-3 Confirmed incidents of corruption and actions taken | Greif is not aware of confirmed incidents of corruption | |
| Anti-competitive Behavior | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Ethics & Compliance Antitrust/Competition Compliance Policy | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Ethics & Compliance Antitrust/Competition Compliance Policy | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Ethics & Compliance Antitrust/Competition Compliance Policy | |
| GRI 206: Anti-competitive behavior 2016 | 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices | Zero | |
| Customer Service Excellence | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Customer Service Excellence | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Customer Service Excellence | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Customer Service Excellence | |
| Customer Satisfaction Index | Customer Service Excellence | ||
| Net Promoter Score | Customer Service Excellence | ||
| Innovation | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Innovation | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Innovation | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Innovation | |
| Percentage of revenue from sustainability-tagged products | 11% | ||
| Risk Management & Business Continuity | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Risk Management & Business Continuity | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Risk Management & Business Continuity | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Risk Management & Business Continuity | |
| Significant business continuity issues in 2019 | Greif did not experience any business continuity issues that resulted in missed customer orders in 2019. | ||
Environmental Topics
| Materials | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Waste; Innovation | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Waste; Innovation | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Waste; Innovation | |
| GRI 301: Materials 2016 | 301-3 Reclaimed products and their packaging materials | Waste; Performance Dashboard | |
| Energy | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Climate Strategy, Energy & Emissions | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Climate Strategy, Energy & Emissions | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Climate Strategy, Energy & Emissions | |
| GRI 302: Energy 2016 | 302-1 Energy consumption within the organization | Climate Strategy, Energy & Emissions; Performance Dashboard; UNGC COP | |
| GRI 302: Energy 2016 | 302-4 Reduction of energy consumption | Climate Strategy, Energy & Emissions; Performance Dashboard | |
| Water | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Water | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Water | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Water | |
| GRI 303: Water 2016 | 303-1 Water withdrawal by source | Performance Dashboard | |
| GRI 303: Water 2016 | 303-2 Water sources significantly affected by withdrawal of water | Performance Dashboard; Water | |
| GRI 303: Water 2016 | 303-3 Water recycled and reused | Performance Dashboard | |
| Biodiversity | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Biodiversity | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Biodiversity | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Biodiversity | |
| GRI 304: Biodiversity 2016 | 304-3 Habitats protected or restored | Biodiversity | |
| Emissions | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Climate Strategy, Energy & Emissions | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Climate Strategy, Energy & Emissions | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Climate Strategy, Energy & Emissions | |
| GRI 305: Emissions 2016 | 305-1.2 Explain whether offsets were used | Performance Dashboard | |
| GRI 305: Emissions 2016 | 305-1 Direct (Scope 1) GHG emissions | Climate Strategy, Energy & Emissions; Performance Dashboard | |
| GRI 305: Emissions 2016 | 305-2 Energy indirect (Scope 2) GHG emissions | Climate Strategy, Energy & Emissions; Performance Dashboard | |
| GRI 305: Emissions 2016 | 305-3 Other indirect (Scope 3) GHG emissions | Climate Strategy, Energy & Emissions; Performance Dashboard | |
| GRI 305: Emissions 2016 | 305-4 GHG emissions intensity | Climate Strategy, Energy & Emissions; Performance Dashboard | |
| GRI 305: Emissions 2016 | 305-5 Reduction of GHG emissions | Climate Strategy, Energy & Emissions; Performance Dashboard | |
| Effluents and Waste | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Water; Waste | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Water; Waste | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Water; Waste | |
| GRI 306: Effluents and Waste 2016 | 306-1 Water discharge by quality and destination | Water; Performance Dashboard | |
| GRI 306: Effluents and Waste 2016 | 306-2 Waste by type and disposal method | Water; Performance Dashboard | |
| GRI 306: Effluents and Waste 2016 | 306-3 Significant spills | Performance Dashboard; Water Zero | |
| GRI 306: Effluents and Waste 2016 | 306-5 Water bodies affected by water discharges and/or runoff | Water; Performance Dashboard | |
| Environmental Compliance | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Environmental Management Systems | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Environmental Management Systems | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Environmental Management Systems | |
| GRI 307: Environmental Compliance 2016 | 307-1 Non-compliance with environmental laws and regulations | Cradle to Cradle Manufacturing, Reconditioning & Recycling Container Life Cycle Management | |
| Supply Chain Management | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Supply Chain Management | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Supply Chain Management | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Supply Chain Management | |
| Annual EcoVadis score | Gold | ||
| End-of-Life Reconditioning, Reuse & Recycling | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Cradle to Cradle Manufacturing, Reconditioning & Recycling | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Cradle to Cradle Manufacturing, Reconditioning & Recycling | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Cradle to Cradle Manufacturing, Reconditioning & Recycling | |
| Drums and IBCs Reconditioned | Performance Dashboard; Waste | ||
Social Topics
| Employment | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Talent Attraction, Development & Retention | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Talent Attraction, Development & Retention | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Talent Attraction, Development & Retention | |
| GRI 401: Employment 2016 | 401-1 New employee hires and employee turnover | Talent Attraction, Development & Retention; Performance Dashboard | |
| GRI 401: Employment 2016 | 401-3 Parental leave | Talent Attraction, Development & Retention | |
| Occupational Health and Safety | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Health & Safety | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Health & Safety | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Health & Safety | |
| GRI 403: Occupational Health and Safety 2016 | 403-1 Workers representation in formal joint management–worker health and safety committees | Health & Safety | |
| GRI 403: Occupational Health and Safety 2016 | 403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities | Health & Safety; Performance Dashboard | |
| GRI 403: Occupational Health and Safety 2016 | 403-4 Health and safety topics covered in formal agreements with trade unions | Health & Safety | |
| Training and Education | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Talent Attraction, Development & Retention | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Talent Attraction, Development & Retention | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Talent Attraction, Development & Retention | |
| GRI 404: Training and Education 2016 | 404-1 Average hours of training per year per employee | Talent Attraction, Development & Retention; Performance Dashboard | |
| GRI 404: Training and Education 2016 | 404-2 Programs for upgrading employee skills and transition assistance programs | Talent Attraction, Development & Retention Outplacement support may be provided when appropriate to support career endings and facility closures, determined by local management discretion. | |
| GRI 404: Training and Education 2016 | 404-3 Percentage of employees receiving regular performance and career development reviews | Talent Attraction, Development & Retention | |
| Diversity and Equal Opportunity | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Human Rights & Fair Labor Practices Equal Employment Opportunity and Diversity Policy | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Human Rights & Fair Labor Practices Equal Employment Opportunity and Diversity Policy | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Human Rights & Fair Labor Practices Equal Employment Opportunity and Diversity Policy | |
| GRI 405: Diversity and Equal Opportunity 2016 | 405-2 Ratio of basic salary and remuneration of women to men | Performance Dashboard | |
| Non-discrimination | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Human Rights & Fair Labor Practices Equal Employment Opportunity and Diversity Policy | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Human Rights & Fair Labor Practices Equal Employment Opportunity and Diversity Policy | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Human Rights & Fair Labor Practices Equal Employment Opportunity and Diversity Policy | |
| GRI 406: Non-discrimination 2016 | 406-1 Incidents of discrimination and corrective actions taken | No incidents reported | |
| Freedom of Association and Collective Bargaining | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Human Rights & Fair Labor Practices Human Rights Policy | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Human Rights & Fair Labor Practices Human Rights Policy | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Human Rights & Fair Labor Practices Human Rights Policy | |
| GRI 407: Freedom of Association and Collectiv | 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk | Human Rights & Fair Labor Practices | |
| Child Labor | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Human Rights & Fair Labor Practices Child Labor Policy | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Human Rights & Fair Labor Practices Child Labor Policy | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Human Rights & Fair Labor Practices Child Labor Policy | |
| GRI 408: Child Labor 2016 | 408-1 Operations and suppliers at significant risk for incidents of child labor | No significant risks have been identified | |
| Forced or Compulsory Labor | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Human Rights & Fair Labor Practices Human Rights Policy | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Human Rights & Fair Labor Practices Human Rights Policy | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Human Rights & Fair Labor Practices Human Rights Policy | |
| GRI 409: Forced of Compulsory Labor 2016 | 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor | No significant risks have been identified | |
| Human Rights Assessment | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Human Rights & Fair Labor Practices Human Rights Policy | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Human Rights & Fair Labor Practices Human Rights Policy | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Human Rights & Fair Labor Practices Human Rights Policy | |
| GRI: 412: Human Rights Assessment 2016 | 412-2 Employee training on human rights policies or procedures | Ethics & Compliance | |
| Customer Health and Safety | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Product Quality | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Product Quality | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Product Quality | |
| GRI 416: Customer Health and Safety 2016 | 416-2 Incidents of non-compliance concerning the health and safety impacts of products and services | Product Quality; Performance Dashboard | |
| Customer Privacy | |||
| GRI 103: Management Approach 2016 | 103-1 Explanation of the material topic and its Boundary | Security 2019 Annual Report, p. 20 | |
| GRI 103: Management Approach 2016 | 103-2 Explain management approach components | Security 2019 Annual Report, p. 20 | |
| GRI 103: Management Approach 2016 | 103-3 Evaluate management approach | Security 2019 Annual Report, p. 20 | |
| GRI 418: Customer Privacy 2016 | 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data | Security | |
61
Net Promoter Score
We realized continued improvement in our NPS score, achieving our highest score ever in 2019.
99.8%
Order Reliability Rate
More than ever before, our customers can count on our products to arrive on-time and free of defects.
78.4%
Reduction in Biochemical Oxygen Demand
Our efforts in water quality have allowed us to already meet our 10% reduction by 2025 goal.
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