2019 Sustainability Report

arrow blueCommitted to using financial, natural and human resources wisely without compromising the ability of future generations to meet their needs

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43

Customer Service Excellence Award Winners

Honoring our facilities that demonstrated best-in-class customer service performance throughout 2019.

$1.0M

Savings from Gauge Improvement Program

Working with our suppliers to meet minimum specifications requirements resulted in significant savings in 2019.

1.49

Medical Case Rate

Down 57 percent since 2007.

DEFINITION